Effective Date: 7th December 2023
Introduction
At Ever Green Literacy, we are committed to maintaining the trust and confidence of our clients and visitors to our website. In this Privacy Policy, we’ve provided detailed information on when and why we collect personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.
Information Collection and Use
- Types of Information Collected: We collect personal information such as names, contact details, and, if applicable, payment information. This information is gathered when you register for our services or contact us through our website.
- Purpose of Collection: We use this information to manage client accounts, process payments, and communicate effectively.
- Consent: By using our services and website, you consent to the collection and use of your information as described in this policy.
Information Sharing and Disclosure
- Third-Party Sharing: We do not sell, trade, or rent users’ personal identification information to others.
- Legal Requirements: We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Data Security
- Protection Measures: We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We store the personal data you provide on computer systems that have limited access and are in controlled facilities.
- Data Breach Protocol: In the unlikely event of a data breach, we will notify affected individuals in compliance with applicable laws.
Children’s Privacy
- Services for Children: At Ever Green Literacy, we provide tutoring services for children, including those in grades 4 to 6. While we may collect information necessary to provide our services, such as names and educational needs, we do so with the utmost concern for their privacy and safety.
- Parental Consent: In compliance with the Children’s Online Privacy Protection Act (COPPA), we require parental consent before collecting, using, or disclosing personal information from children under 13. This consent is obtained directly from parents or guardians and can be revoked at any time.
- Information Collection: If a child under 13 is enrolled in our services, we may collect information such as the child’s name, contact information of the parents or guardians, and information relevant to the child’s educational needs. This information is used solely for the purpose of providing our tutoring services.
- Protection Measures: We take special precautions to protect the privacy and safety of children. Access to children’s personal information is limited, and we do not disclose this information except as required by law or necessary for the provision of our tutoring services.
Access and Control of Personal Information
- User Rights: You have the right to access, update, or delete the information we have on you. Should you wish to exercise these rights, please contact us directly.
- Opt-Out Options: Clients may opt out of any future contacts from us at any time by contacting us via the email address or phone number given on our website.
Cookies and Tracking Technologies
- We use “cookies” on this site to enhance the user experience and gather general visitor information.
Policy Updates
- Changes to Policy: This Privacy Policy may change from time to time, and all updates will be posted on this page.
- Notification of Changes: If we make any material changes to how we treat our users’ personal information, we will notify through a notice on the website’s home page.
Contact Information
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.
